MS Outlook
Most people use Outlook to send and receive emails, but it is so much more versatile than that. You can create a desk diary, which is not only used by you but can be shared between specified groups. What better way to keep track of who’s doing what, where and when? If you’ve got a meeting to arrange, you can send an invitation directly to the attendees’ diaries. If it is accepted, the attendee doesn’t have to do anything. It is automatically popped into their diary.
Rather than making lists of what you need to do, on bits of paper which can easily be lost, you can use the Outlook task list. This will show you, at a glance, what you need to do and how you’ve prioritised your work.
MS Outlook has an electronic contacts book, detailing names, addresses, phone numbers and email addresses. These can be set up in specific categories such as customers, staff, business contacts, whatever your business needs. The data can be used to send emails to these groups and also be imported into mail merges if you need to write to them by post.
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